A station is a spot in your kitchen that gets its own tickets, like the grill or the bar.
⚠️ Orders from delivery apps never print at any station. Only register and online-store orders print. Plan another way to get delivery-app orders to the kitchen.
Decide your stations
Most kitchens: one station for each place someone picks up tickets.
Café: Coffee bar, Kitchen.
Restaurant: Grill, Fryer, Bar.
Grocery with a deli: Deli counter, Hot food.
Create a station
You need admin access to Vendora; if you can't save, ask your account owner.
In Vendora, go to Settings → Devices, open the Kitchen Display Systems tab, and click KDS V2.
On the Stations tab, click New station.
Enter a Name your staff use, like Grill, and click Next.
Tick the station's printer and click Next (or Skip for now).
Choose what prints here (see Choose what prints where) and click Save (or Skip for now).
Check it worked
Ring up a test order with an item set to this station. Its ticket should print at the station's printer.
Stop a station for a shift
⚠️ While the Bar is paused, drink tickets won't print at the bar, and they may not print anywhere else either. Before you pause it, tell whoever is making drinks to take orders from the register screen, or set drinks to print at a station that's still open.
On the Stations tab, click the pencil icon on the station's row.
Turn off Status so it says Paused, and click Save changes.
To restart it, set Status back to Active.
Keep online or in-store orders away from a station
Click the pencil icon on the station's row.
Under Order sources, turn off Online or In-store (POS), and click Save changes.
Those orders may then not print anywhere, so place a test order to check.
Remove a station for good
⚠️ Once archived, a station stops printing straight away and you can't bring it back yourself. Its items may not print anywhere, so first set them to another station on What prints where. For a short break, pause it instead.
On the Stations tab, click the archive icon on the station's row.
Click Archive station.
If it doesn't work
Delivery-app order didn't print: these never print.
Nothing prints at a station: check it says Active and has a printer ticked under Devices (pencil icon).
Only online or only register orders are missing: turn that source on under Order sources.
Archived the wrong station: contact support.
See also Fix common KDS problems.
Need help?
Email [email protected], or start a live chat or WhatsApp (646) 630-7001, and include:
Your store name.
The station's name.
An order number that didn't print where you expected.