Kitchen Display System (KDS)
Send orders to the right kitchen station: printed, on screen, or both.
10 articles
- Add kitchen printersChoose how each kitchen printer connects, add it, link it to a station, and check that it prints.
- Get started with the Kitchen Display System (KDS)Pick the kitchen setup that fits your store, then follow the checklist to get tickets printing and showing in your kitchen.
- Set up kitchen stationsCreate a station for each spot in your kitchen that gets tickets, and pause or remove one when you need to.
- Choose what prints whereChoose which kitchen station prints each item, and stop items the kitchen doesn't make from printing.
- Set prep times for scheduled ordersSet how long items take so tickets for online orders print in time to be ready at pickup or delivery.
- Set up a KDS display (tablet)Connect a tablet to your kitchen and choose whether it prints tickets, shows them on screen, or both.
- Print item labels when orders are readyPrint a sticker for each item when the kitchen marks an order ready, so every cup, bag, or box leaves labeled.
- Use the KDS during serviceHow to read tickets, work the board, handle scheduled orders, and set sounds on the kitchen tablet during a shift.
- Monitor kitchen printingCheck that your kitchen printers are working, reprint a missed ticket, and know what to do when a printer alert comes in.
- Fix common KDS problemsQuick fixes for the KDS problems kitchens hit most, starting with what to do right now to keep service going.